* UNIT CM Due to manual measurement,there may be 1-3cm error.
* Select the desired size according to your actual measurement size.
* If you have any other questions, please do not hesitate to contact us,we will work with you to face the problem.
* Different Computer Screen can display different colors even if it is the same color. So, please allow reasonable color difference.
A:the material is koala velvet, other shops material are Poly, Rayon or Polyester.
2.Q:Why do we choose koala velvet?
A:koala velvet is not the same as others,
(1).koala velvet is very warm.
(2).koala velvet do not hurt the skin.
(3).koala velvet not out of velvet.
(4).koala velvet washed will not be deformed.
(5).koala velvet has a high elasticity, no matter how high you are, how heavy you are, you can wear it.
3.Q:Is it the leggings weared figure flattering?
A:The leggings is very fitness, buttocks and legs look very sexy, you can match a coat, a sweater, a down coat, or even you can wear it sports.
1) Q: Hi, which size should I choose?
A : Dear all, please compare your own measurements with our size table, it's the best way to look at the detail size data carefully such as the shoulder, bust, length, etc. Do not choose the size you wear usually, because you are purchasing from overseas, which may has difference from your own country.
2) Q: Hi, could you please put low price and send the package as a gift, cause I don't want to pay the tax ?
A : Of course, we are happy to help you to legally avoid paying the tax. but you have to tell us what the limit custom.
3) Q: Hi, I don't like the clothes I received, what should I do?
A : If you just don't like it, you can return it back, we'll full refund. but the express fee is very expensive, we suggest you can try to resell to you friends in your country.
4) Q: Hi, the clothes I received have different measurements with your size chart, so it's small/big for me, what should I do?
A : If you measured the clothes you received and the measurements are different from our size chart (2-3cm errors are normal), pls contact us asap and we'll do our best to fix it and make you satisfied.
5) Q: Hi, the clothes I received have terrible quality issue like it has a hole so I can't wear it at all, what should I do?
A : Please contact us and we'll do our best to compensate your loss.
6) Q: Hi, the clothes I received have color defference, so I don't like it, what should I do?
A : As different computers' displayer, the color will have a little difference from the pictures.
7) Q: Hi, why the tracking number can't be tracked?
A : It generally takes 3-10 days to update the tracking information from the day we shipped the package. But if it still can't be tracked after 10 days, please contact us and we'll check it with our post office and fix the problem.
8) Q: Hi, the delivery time is running out but I still haven't received my package, what should I do?
A : Please contact us, we'll extend the days for you, and if you still haven't received it in a long time, we'll refund or re-ship to you.
1.Hand wash, cold water (temperature should not exceed 40 degrees), inside out ;
2.Dry in airy place , do not exposure to sunlight ;
3.If use washing machine, be sure to use light gear (slow speed), and better put into the laundry pocket. use only lowly spin, or light hand wring .
*Please chack your shipping address and information before you make the payment
*For BRAZIL customers.Please kindly provide your CNPJ in your shipping address,
It will be faster for custom clearance and arrive you soon.